Step 1: Disconnect the power adapter from the Surface Connect port. There may be a bad connection, or it simply needs a reset. The first solution is to check your power adapter. Hardware issues Your Surface won’t charge If you need help with unresponsive touchscreens, dimming screens, Wi-Fi connectivity issues or more, the solution is here.

No matter how well-made it and its predecessor are, nothing lasts forever, and you’ll need to troubleshoot eventually.įortunately, there are some steps you can follow to try and fix any issues that commonly arise with the Surface Pro 7 (and other Windows and Surface laptops). It contained several changes from earlier models, including 10th-generation Intel processors and USB-C connectivity. Fitbit Versa 3īack in October of 2019, Microsoft released its Surface 7 Pro.